COVID-19 update

While we strive to ship out every order in 2-3 business days, please note there may be minor delays. The Estimated Delivery table reflects the most standard delivery. However, some orders may occasionally take longer transit time due to air freight delay, customs hold, or any other unforeseen complications.

Delivery Company

We use world-class courier companies like FedEx and DHL to ship products.

Free Shipping Section

We are proud to offer free shipping for orders over 120USD (or equivalent in your local currency)

For orders under 120USD, the following shipping costs apply: 12USD (or equivalent in your local currency)

Shipping Timeline

Our customers typically receive their orders within 5-7 business days of shipping. For more detailed estimated shipping days, please refer to the table below.

Area/Region                                            Estimated Shipping Days                      
Most East Asian Countries and North America          4-6 days                     
Rest of World 5-7 days 

*If the order was placed over a weekend, it will be processed the next business day, so it may take 1-2 more days to reach you.

We ship on a DDP (Delivery Duty Paid) basis, which means that all custom duties are included in the product price. There may be instances in which additional taxes need to be paid. Any such additional taxes will be calculated according to your specific address and itemized at checkout.

For any shipping inquiries or if you encounter any customs issues, don’t hesitate to contact us at You can also chat with us live or leave us your email and a message in the “Shop Assistant” button found at the bottom left-hand side of the page. Please note that we have no control over customs authorities in your country, which may from time to time delay the delivery of a package or, in rare situations, request for additional information or fees. We will do our best to assist you with any customs issues. Just reach out to us! For more information please refer to our Terms & Conditions.


We regret to inform our customers that IGC is unable to ship to the locations below at this time.

  • Afghanistan

  • Belarus

  • Congo

  • Crimea

  • Cuba

  • Iran

  • Iraq

  • Japan

  • Lebanon

  • Liberia

  • Libya

  • Moldva

  • North Korea

  • Russia

  • Somalia

  • South Korea

  • Sudan/South Sudan

  • Syria

  • Tajikistan

  • Yemen

  • Zimbabwe